F.A.Q's

Bellow you will find a list of frequently asked questions and there answers, if you have a question of your own please use the live messenger service or visit the contact us page.

 

Q: Why can't I find a phone number?

A: I am a single person small business, due to the high volume of enquiries on a  daily basis I cannot deliver my sort after level of service & spend all day on the phone, as soon as I have an employee to share the load, you will be able to contact me via phone again.

Thank you for your understanding and patience.

 

Q: What companies do you use for shipping?

A: National orders are shipped using Australia Post or with selected couriers by request. International orders are shipped with Australia Post or by request with DHL or TNT.

 

Q: How long will shipping take? 

A: This depends on location, shipping option you have chosen, size/weight of order.

 

 Q: Can I pick up my order or do you only ship?

A: Yes, pickup is welcome for any online orders simply select "pickup" in the shipping section of checkout. 

 

Q: Do you take custom orders?

A: Yes! all orders are welcomed, I am happy to order in products or source new products. Keep in mind none of the above are quick processes..

 

Q: Can you source/help source products for my business or company?

A: I certainly can, I have years of experience sourcing new & existing products, organising production of individual components or complete items.

 

Q: Can't find what you're looking for?

A: I am always expanding my range with quality components, if you know of something I should be stocking please let me know.

 

Q: Where are you located?

A: Brisbane Northside, Queensland, Australia.